Place is great.. but is very short staffed .. only 1 guy working and the place is packed with customers waiting for a long time to rent or drop off.. please hire more people.
The place is usually understaffed. One of the employees that was there just for the day seemed upset that he had to come from another city to help out. I had to wait a long time just to buy supplies. The parking lot is extremely tough to figure out. After a few minutes waiting, their regular employee was very helpful.
I had a great experience at this location. The employees were very helpful an kind. Always greeting me when i walked in. Keeping in contact with me. I didnt return the truck the first day because things took longer so i needed it 1 more day. They called me first thing in the morning to ask if i wanted to have it for the day again. Then i returned it when they were closed so i just parked it an put keys in box. I had forgot to go back the next day to get my deposit squared away. Again being a customer friendly place they called me to tell me i was owed some money. It was only 16$ an change but still. When i went to pick up my money they were still so friendly an helpful. Even tho they were super busy they still said hello welcome we'll b right with u. They literally greeted everyone i saw walking in or out. Its a good feeling when customer service is a priority. I felt welcomed. I didnt have such great experience at the lynn location which is how i ended up in salem. So if ur looking for a helpful pleasant moving experience this uhual location is one of the best in my experiences.
Used haul a few times, the staff is always eager to help. They explain the equipment and safety procedures necessary for safe operation. Great job guys.
Nice, friendly, quick & efficient! I originally reserved a moving truck at the Danvers location. They were super rude, kept me waiting & over all horrible customer service. So I left & went to this Salem location. What a difference! It was like night & day. Save yourself the trouble & just go directly to Salem location. They understand how to do customer service.
U-Haul Moving & Storage of Salem ist eine deutsche Lager mit Sitz in Salem, Baden-Württemberg. U-Haul Moving & Storage of Salem befindet sich in der 43 Jefferson Ave, Salem, MA 01970, USA, Salem, Baden-Württemberg 01970, Deutschland.
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